Following are recommended tips for troubleshooting Doboy HS-C and HS-CII problems. You will also find a list of part numbers and descriptions for commonly used parts.
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Area of Machine |
Advice / Technique |
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Changing Sealing Bands & Band Wicks (Applies to HS-C) |
When the Teflon wears off of your HS-C's sealing bands or if the bands get scratched, kinked, or broken, they will need to be replaced. To change the bands on an HS-C, unplug the machine and remove the bottom guards. Press the discharge-end (idler) band wheels (pulleys) in against their spring-loaded cams to take tension off one of the the sealing bands. Slip the worn sealing band off of the Idler pulley, pull it out of the heater bar/cooling bar slot, then remove it from the drive pulley. Repeat the process for the other sealing band. Reverse the process to install new sealing bands - install one band at a time - place the new band over the drive-end pulley (the pulley at the motor end of the machine), then slip the band carefully down between the cooling and heater bars. Finally, press on the Idler Pulley (against the tension spring/cam) and slip the new band onto the Idler Pulley. Release the pulley to put tension on the band. Make sure the outside edge of the sealing band is fitted into its respective Band Wick. Repeat the process for the second band. The Band Wicks are intended to "wipe" the Teflon surface of the sealing bands. The Sealing Band should run through one of the two slots in the band wicks and the band wicks should be inserted into the sealer frame with the slot openings facing the bottom of the machine. The Band Wicks help to keep the Teflon clean. Band Wicks can be rotated so that when one slot gets dirty, the second slot can be used to clean the band - allowing you to double the life of a band wick. If the gap between the heater bars becomes occluded (clogged) with burned-on residue, the bars will likely need to be removed, cleaned, and polished. It is NOT recommended that the user attempt to remove the heater bars because replacing them properly is difficult and critical to proper sealer operation. If this occurs, please contact BaggingGuys about our Ship-In Service for Doboy Portable Sealers! |
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Changing Sealing Bands & Band Wicks (Applies to HS-CII) |
When the Teflon wears off of your HS-CII's sealing bands or if the bands get scratched, kinked, or broken, they will need to be replaced. To change the bands on an HS-CII, unplug the machine and remove the plastic guards. On one side of the machine, press the infeed end (idler) Band Wheel (pulley) Assembly in against their spring-loaded pins. Push the loose metal clip up behind the head of the shoulder screw (the one that retains the tension assembly and the band tension springs) to lock the tension assembly in (and keep tension off the pulley and bands.) Slip the worn sealing band off of the Idler pulley, pull it out of the heater bar/cooling bar slot, then remove it from the drive pulley. Repeat the process for the other sealing band. Reverse the process to install new sealing bands - install one band at a time - place the new band over the drive-end pulley (the pulley at the motor end of the machine), then slip the band carefully down between the cooling and heater bars. Make sure the outside edge of the sealing band is fitted into its respective Band Wick. Finally, put it on the Idler Pulley and snap the clip out from behind the should screw to restore tension to the sealing band. Repeat the process for the second band. The Band Wicks are intended to "wipe" the Teflon surface of the sealing bands. The Sealing Band should run through one of the two slots in the band wicks and the band wicks should be inserted into the sealer frame with the slot openings facing the bottom of the machine. The Band Wicks help to keep the Teflon clean. Band Wicks can be rotated so that when one slot gets dirty, the second slot can be used to clean the band - allowing you to double the life of a band wick. If the gap between the heater bars becomes occluded (clogged) with burned-on residue, the bars will likely need to be removed, cleaned, and polished. It is NOT recommended that the user attempt to remove the heater bars because replacing them properly is difficult and critical to proper sealer operation. If this occurs, please contact BaggingGuys about our Ship-In Service for Doboy Portable Sealers! |
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Interior Cleaning (Applies to HS-C and HS-CII) |
Use compressed air to regularly blow accumulated dust off of the exterior and out of the interior of the machine. |
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Sealing Band & Band Wick Inspection (Applies to HS-C and HS-CII) |
Periodically, inspect the HS-C and HS-CII sealer's black, Teflon-coated metal sealing band for wear and scratch of the Teflon coating. For most applications, the the Teflon is important - i.e. it prevents the bag from sticking to the sealing bands. If you need to order replacement sealing bands or band wicks, let us know and we will provide you with a quote. HS-C and HS-CII Sealing Bands are sold in 10-pack cartons. |
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Heater & Cooling Bar Gap Adjustment: (Applies to HS-C and HS-CII) |
For most applications, the gap between the sealing bands should be 75% of the total thickness of the material you are sealing (measured with a feeler gauge inserted at the heating and cooling bars, behind one of the sealing bands - DO NOT insert the feeler gauge between the sealing bands as it will likely scratch off the Teflon coating.) We will gladly try to talk you through proper set-up of your machine - Call us! |
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Lubrication of Gears: (Applies to HS-C and HS-CII) |
The manufacturer recommends that you "1) Check Lubrication on a Monthly Basis or if sealer does not operate properly. 2) Brush a small amount of grease on the gear faces as necessary. and 3) Use Lubriko Hi Grease, or equivalent." We caution you DO NOT over-lubricate! Gears should have only a LIGHT COATING of grease on them. While we offer the recommended Lubriko Hi Grease, any lithium-based grease suited to high-temperature use is useable. |
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General Sealer Set-up: (Applies to HS-C and HS-CII) |
Many Doboy machines we receive for service have been user-adjusted in a way that defeats the machine's ability to operate properly. The sealer is designed to have a fixed side and a spring-loaded side - this applies to the heater bars and the belt/chain guides. We will gladly try to talk you through proper set-up of your machine - Call us! |
| Problem | Possible Cause & Solution |
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Does not seal or does not seal uniformly: (Applies to HS-C and HS-CII) |
1) Lack of Adequate / Uniform Heat: 1a) With the machine cold and the guards off, pre-heat the machine and check each heater bar as the machine heats to make sure both heater bars are getting hot, independently - it's possible that one of the heat elements (most likely the one on the side opposite the thermostat) is burned out. If one bar does not get hot, there is either a loose connection or a bad heat element. 1b) Does this machine have a temperature gauge on it? If so, what temperature is it displaying when you have the Temp knob turned up the whole way? Is this temperature similar to what you have used in the past (or on your other sealers?) If your thermostat is getting too old (typically 3-5 years old) it will sometimes prevent the elements from getting as hot as they originally did. 2) Lack of Adequate / Uniform Pressure - If both elements are working, check the gap setting between the sealing bands (See Bar Gap Adjustment Tip above.) If the gap is too wide, it can prevent efficient heat and pressure transfer to the bag. 3) Seal Area Contamination - check bag for contamination (e.g. product residue, dust, grease, oil, etc.) |
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PROBLEM: Contact us with your problems. (Applies to HS-C and HS-CII) |
Contact us with your problems. We will post the solution here! Watch here for more solutions! |
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PROBLEM: I need service for my Doughboy Sealer or Doboy sealer. (Applies to all portable Doboy / Doughboy Sealers) |
If your Doughboy / Doboy sealer needs parts we can quote the parts. However, unless you are an experienced mechanic who understands the operational principles of these sealers (e.g. why is there a fixed side and a spring-loaded side of the machine?) it's probably best that you do not attempt to service these machines yourself. BaggingGuys recommends you consider shipping your machine to us for repair evaluation and service. Replacement and proper realignment of the power transmission and heating components on this sealer are critical and can be difficult if you do not have regular experience doing it. |
* Machine troubleshooting & repairs should only be attempted by a qualified mechanic or electrician. Power should always be disconnected prior to troubleshooting.
| Parts for HS-CII Series Machines | |
| Doboy Part # | Description |
| 335555 | Sealing Bands for SIG Doboy and Bosch Doboy HS-CII Heat Sealers |
| 016-00087 | Band Wicks (help extend life of Teflon coating on sealing band) |
| 363563 | Thermostat |
| 359892 | Heat Element |
| 341388 | Rocker Switch |
| 273164 | Grease for Gears |
| 371257 | Safety Guard (Right Side) |
| 371256 | Safety Guard (Left Side) |
| Parts for older HS-C Series Machines | |
| Doboy Part # | Description |
| 016-00090 | Sealing Bands for Doughboy HS-C Heat Sealers (sold in 10-packs) |
| 016-00087 | Band Wicks (help extend life of Teflon coating on sealing band) |
| 894-10002 | Thermostat |
| 672-11250 | Heat Element |
| 457653 | Motor (Carter Motor Conversion Kit - Replaces original Bodine Motor) |
| 950006 | Drive Gear (Large) |
| 950012 | Tension Arm |
| 273164 | Grease for Gears |
| 950644 | Rocker Switch [Motor / Off / Heat Motor] (DPDT) |
| Call for Details | Switch - Pushbutton (SPST) |
| 951484 | Safety Guard (Right Side) |
| 951485 | Safety Guard (Left Side) |
| 539-00201 | Blower Housing |
| 015-03216 | Blower Tube |
Call Toll-Free with your Doboy Parts Order 1-800-785-6785