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Troubleshooting Tips and Part # Information

6128 Gross Weigh Scale (Thiele and Bemis)

Following are recommended tips for troubleshooting problems.  You will also find a list of part numbers and descriptions for commonly used parts.

Troubleshooting Tips & Tricks*

Problem Possible Cause & Solution
Scale is inoperative

Air or electrical supply not connected. 

Solution: Check pneumatic and electrical connections to the scale.

 

Controller circuits are locked.

Solution: Push E-Stop/Abort switch to reset circuits, then pull out on the switch to run the scale.

 

Fuse FU1 in the controller box is blown.

Solution: Check for blown fuse and replace.

 

Battery on the controller power supply/display card is dead (Models manufactured before1998 only.**)

Solution: Replace the battery with an equivalent 3.0V lithium battery.  (See scale manual for more detailed instruction on battery replacement.)

Scale Indicates "NO BAG" when there is a bag in place [on newer scales with a GSE scale controller]

(The purpose of this feature is to prevent the scale from feeding material when a bag is not in place to catch it)

Scale is designed to execute the preprogrammed "start delay", then Tare out the bag weight, then look for 0.14# of material to enter the bag within a short period of time after starting the bulk fill process.  If 0.14# of gross weight is not detected, the scale will register a "NO BAG" error.

Start Delay is Not Long Enough to allow Load Cell to Stabilize and correctly detect the 0.14#  gross weight.

Solution: Increase Start Delay in the program.

Dirt or product accumulation on the load cell is preventing the load cell from deflecting fast enough to register the required +0.14# gross weight.

Solution: Clean the Load Cell.

Cable ties around the air lines or the air lines themselves are too tight and are restricting free movement of the scale head.

Solution: Make sure the air hoses connected to the bag spout are not too tight.  Remove excessively tight cable ties or install longer air lines if necessary.

Bag releases before being up to weight Air pressure to bag clamps or bag holder cylinders is too low to hold bag.

Solution: Increase pressure.  Pressure should be set to approximately 60 PSI.

Bag Clamp or Bag Holder Facing is worn.

Solution: Replace the rubber facing.

Unclamp delay time is set too short.

Solution: Increase unclamp delay time.

Bag clamp(s) diaphragm is leaking.

Solution: Replace defective diaphragm(s).

* Machine troubleshooting & repairs should only be attempted by a qualified mechanic or electrician.  Power should always be disconnected prior to troubleshooting.
Please see your factory instruction manual for additional troubleshooting tips.

Common Replacement & Wear Parts

Thiele Part # Description
82619 Rubber Facing (for Bag Clamp Assembly)
82618 Diaphragm (for Bag Clamp Assembly)
5833 Spring (for Bag Clamp Assembly)
**176113A Scale Controller Chip (eliminates potential program loss due to dead battery in scale controller!)

Call Toll-Free with your Thiele 6128 Parts Order  1-800-785-6785

Can't find what you think you need?  Drop us an E-mail describing your application or fill out

our Information Request form.  We'll call you back to let you know what's right for you.

Phone Us: Main Office (717-764-6103) or Philadelphia Sales Office (267-218-0698)

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Last Updated: 03/06/2008